Will Petus replace my vet?

No — and it will tell you so. Petus handles the everyday: the “is this normal?” questions, the photo checks, the record-keeping, the trends. Its job is to tell you clearly when something deserves a vet’s eyes, and to hand your vet the full story when it does. Whenever it’s unsure, it says “see a vet” — it never guesses past its evidence.

Is Petus free to use?

Yes. Chat, photo symptom checks, the health record, reminders — free, no card. Petus on-demand vet consults are rolling out as simple pay-as-you-go; you choose each one, so there’s never a surprise charge.

How does Petus know what it knows?

Its advice is grounded in published veterinary guidance — WSAVA, AAHA, IRIS and other bodies vets themselves follow — combined with what it has learned about your pet: breed, age, history, the trends in their record. It cites its sources in chat, and it’s built to be cautious rather than clever.

What happens to my pet’s data?

It’s yours. The record belongs to you — export it, share it with your vet, or delete it whenever you like. We never sell it.

Which pets does Petus support, and where?

Dogs and cats today, starting in the UK. We’re opening area by area — if Petus isn’t live where you are yet, join the waitlist and your invite will land the moment it is.

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21 May 2026

What’s new: care circles, and your vet in the loop

Pets aren’t looked after by one person. Petus now works for the whole circle — partners, family, sitters — and gives your vet a read-only window into the record.

Pets aren't looked after by one person. There's the person who does the morning walk, the one who remembers the flea treatment, the sitter who has her every August, and the vet who sees her twice a year. Until now, Petus only really knew one of them.

This release fixes that.

Care circles

You can now invite anyone into a pet's care circle — a partner, family member, dog walker or sitter — each with the right level of access. Carers can log walks, meals and symptoms; the record stays one record, no matter who writes to it. When the sitter mentions "she was off her food on Tuesday", that's in the timeline for good, not lost in a text thread.

Invites work by email and can be revoked at any time. Your pet, your record, your call.

Your vet, in the loop

The bigger change: you can now share a pet's record with your own vet. They get a read-only clinical portal — the full timeline, weights, medications and vaccination history, laid out the way a professional wants to read it, without you photocopying anything or retelling six months of history from memory in a ten-minute appointment.

Access is yours to grant and yours to take away, and vets see only the pets shared with them — never your conversations.

Petus can now tap you on the shoulder

We've added web push notifications, so the reminders you set — worming, medication, the annual jab — can reach you even when the app is closed. Quietly, and only about things you asked to be reminded of.

As ever: Petus is not a substitute for veterinary care. It's the thing that makes sure nothing gets lost between visits.

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